Effective Date: 20 December 2024

Mr Storage (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.mrstorage.co.za or contact us via email at info@mrstorage.co.za.

1. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address (if applicable)
  • Payment Information (processed securely through third-party payment platforms)
  • Any other information you provide when contacting us or using our services.

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Browser Type and Version
  • Pages Visited
  • Time Spent on Pages
  • Device Information
  • Cookies and Tracking Technologies (see Section 6 below).

2. How We Use Your Information

We use the information collected for the following purposes:

  1. To provide our services, such as storage box sales or related services.
  2. To process and manage transactions and orders.
  3. To communicate with you regarding inquiries, updates, and promotions.
  4. To improve our website, products, and services.
  5. To comply with legal obligations and resolve disputes.
  6. To personalize your experience on our website.

3. Sharing of Your Information

We do not sell or share your personal information for marketing purposes. However, we may share your data in the following circumstances:

  • Service Providers: Third-party companies that help us provide and improve our services (e.g., delivery partners, payment processors, and IT service providers).
  • Legal Compliance: If required to comply with legal obligations, enforce our Terms of Service, or protect our rights.
  • Business Transfers: If Mr Storage undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting requirements.

5. Your Data Protection Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we update or correct inaccurate data.
  • Erasure: Request deletion of your personal information where legally permissible.
  • Objection: Object to certain uses of your information, including direct marketing.
  • Withdraw Consent: Where consent is the legal basis, you may withdraw it at any time.

To exercise these rights, email us at info@mrstorage.co.za.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide relevant marketing. You can manage your cookie preferences through your browser settings.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: